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What is the Affordable Connectivity Program (ACP)?
The Affordable Connectivity Program (ACP) is a new program from the Federal government designed to provide additional support to make broadband more affordable for households.
How Do POAH Communities Qualify for ACP?
You may qualify for ACP if participating in federal assistance programs such as:
- Federal Public Housing Assistance (FPHA) or Section 8
- Supplemental Nutrition Assistance Program (Food Stamps or SNAP)
- Medicaid
- Veterans and Survivors Pension Benefit
- National School Lunch Program (NSLP)
- Pell Grant
- WIC
Or Qualify by Income
Stay Connected to What Matters Most
- Family, Friends, School, Work & Health Services
- Fast, reliable internet service
- Streaming Entertainment & Gaming
No fees, activation or setup charges, credit checks, or equipment needed.
Your FREE Unlimited High-Speed Home Internet Service is Just a Click Away
In 3 EASY Steps…
- Enter your email in the box below
- Choose your unit’s number in the dropdown box
- Click “Get Started”
FREE Home Internet
Frequently Asked Questions
- Completely FREE Unlimited WiFi home internet service
- Fast upload and download speeds.
- Connect all your existing devices to your high speed WiFi
- There are two government programs: Lifeline and the Affordable Connectivity Program
(ACP).- Lifeline provides a $9.25 discount and subscribers usually receive unlimited talk,
unlimited text and up to 4.5GB of data. - ACP provides a $30 discount and subscribers usually receive unlimited talk,
unlimited text, and 6-10 Gigabytes of data. - Lifeline and ACP combined provides both discounts on one service for a
$39.25 discount where subscribers usually receive unlimited talk, unlimited text,
and unlimited data.
- Lifeline provides a $9.25 discount and subscribers usually receive unlimited talk,
- Which of these sounds like your cell phone plan?
- If Lifeline, then you are fine. Signing up for iServ Home Internet with iServ will
not affect your cell service. - If ACP, then signing up with iServ Home Internet will disconnect your cell phone
service. However, you may be able to reapply with your cell phone provider for
Lifeline phone. - If you have the Lifeline and ACP combined on your service plan, you will
experience a change in cell service. By signing up for iServ Home Internet, you
will drop to a Lifeline only plan, and the ACP discount will move to your iServ
Home Internet service. In this case you will have Lifeline on your cell phone
service and ACP on your iServ Home Internet service.
- If Lifeline, then you are fine. Signing up for iServ Home Internet with iServ will
- If you are not sure what government discount plan you are on, and you are worried
about having the cell disconnected, please contact your cell phone service provider to
find out before enrolling with iServ Home Internet.
The ACP discount will give you a $30 discount on your home internet bill, but with Cox, this doesn’t always result in truly free internet service. You most likely still have a monthly bill from Cox, just a lowered amount due to the ACP discount. If you are still paying an internet bill to Cox, then iServ may be the better choice! iServ Home Internet is completely FREE after the Affordable Connectivity Discount is applied.
Yes you can. You will need to reach out to your cable provider to add it if you have not already done so.
Signing up for iServ Home Internet will give you completely free home internet! This will cancel the discount on your Cox Cable internet service. Once iServ is connected, you will need to call Cox to deactivate your service through them to avoid any future bills from occurring.
Cox provides both cable tv and home internet, and there is a monthly invoice you are required to pay.
iServ Home Internet provides only the internet WiFi connect and it is completely FREE after the Affordable Connectivity Discount is applied. iServ provides a WiFi connection to your apartment and comes with high speed data. You can hotspot all of your phones, tablets, and laptop computers to you iServ Home Internet service.
No. Your home will have a password protected wireless hotspot for your devices to connect. There is no need for equipment to be installed in your home to enjoy this service.
Households are any persons or groups of people who live together at the same address and share expenses and income is considered a household.
Each household can only receive the monthly Affordable Connectivity Program benefit on one service at a time, so if you already receive the ACP benefit on your wireless service, you would not be eligible for the ACP benefit on your internet service at the same time.
You may transfer your ACP benefit from your wireless service provider to your home internet service.
Most home Internet customers see average download speeds between XX-XXX Mbps, suitable for online gaming, surfing the web, working from home and streaming video. Speeds can vary, based on location, signal strength and availability.
