Warning!

Your device settings may not work with the latest network improvements starting 7/1. You can fix that yourself in  just a moment by following the steps outlines below. If you would like assistance, you can call EASY Wireless at 611 or 877-476-3451.

For BLU devices

• Open device settings (looks like a gear on most devices).
• Turn WIFI off
• Select option for NETWORK / INTERNET
• Go to MOBILE NETWORK
• Ensure MOBILE DATA is ON
• Turn ROAMING OFF
• Go to ADVANCED option
• Ensure ENHANCEMENT MODE turned ON / and “VOLTE ON”
• Go to SYSTEM option
• Select Advance
• Go to reset options
• Reset wifi, bluetooth, mobile data
• Reset settings
• Reset all network settings (you can’t undo this action)
• Turn device on/off to reset.
• When device powers on, confirm that “LTE” appears in the corner
• Turn WIFI back on

For SKY devices

• Open device settings (looks like a gear on most devices).
• Turn WIFI off
• Select option for NETWORK / INTERNET
• Go to MOBILE NETWORK
• Ensure MOBILE DATA is ON
• Turn ROAMING OFF
• Go to SYSTEM option
• Go to reset options
• Reset wifi, bluetooth, mobile data
• Reset settings
• Reset all network settings (you can’t undo this action)
• Turn device on/off to reset.
• When device powers on, confirm that “LTE” appears in the corner
• Turn WIFI back on