Solve Your 3619 Error - Easy Wireless

Warning!

Your device settings may not work with the latest network improvements starting 7/1. You can fix that yourself in just a moment by following the steps outlines below. If you would like assistance, you can call EASY Wireless at 611 or 877-476-3451.

For BLU devices

Open device settings (looks like a gear on most devices).
Turn WIFI off
Select option for NETWORK / INTERNET
Go to MOBILE NETWORK
Ensure MOBILE DATA is ON
Turn ROAMING OFF
Go to ADVANCED option
Ensure ENHANCEMENT MODE turned ON / and "VOLTE ON"
Go to SYSTEM option
Select Advance
Go to reset options
Reset wifi, bluetooth, mobile data
Reset settings
Reset all network settings (you can’t undo this action)
Turn device on/off to reset.
When device powers on, confirm that "LTE" appears in the corner
Turn WIFI back on

For SKY devices

Open device settings (looks like a gear on most devices).
Turn WIFI off
Select option for NETWORK / INTERNET
Go to MOBILE NETWORK
Ensure MOBILE DATA is ON
Turn ROAMING OFF
Go to SYSTEM option
Go to reset options
Reset wifi, bluetooth, mobile data
Reset settings
Reset all network settings (you can’t undo this action)
Turn device on/off to reset.
When device powers on, confirm that "LTE" appears in the corner
Turn WIFI back on

Useful links

easy wireless

Contact

PO Box 831478, Ocala FL 34483

+1 (877) 476-3451

help@myeasywireless.com

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Transparency Disclosure

Affiliate Disclosure

Lifeline is a non-transferable government assistance program limited to one discount per household. Only eligible consumers may enroll. Proof of income or program participation is required. Easy Telephone Services Company is the eligible telecommunications carrier. The Affordable Connectivity Program (ACP) is designed to help families and households struggling to afford Internet services. Affordable Connectivity Program (ACP) is a non-transferable government assistance program limited to one discount per household. Only eligible consumers may enroll. Proof of income or program participation is required. The Affordable Connectivity Program provides a one-time discount of up to $100 to purchase a tablet from participating providers, which is available once per eligible household. If you have already received this discount towards a connected device from another participating provider, you will not be able to receive this discount again.